Written support
Documents, screenshots, and descriptions to send; this channel usually provides a well-organized response.
Who relies on BD267 Support
A good contact page doesn't just have numbers; here you'll see real usage, quick responses, and what you will get on which channel; the BD267 Contact page does that.
Metrics
4.9 / 5
Average rating
Metrics
31,803
Feedback submitted
Metrics
344,722
Active users
Metrics
99.3%
Site uptime
Dhaka official support address
Dhaka-based users typically choose the nearest channel, so this page keeps address, email, and live support together in the BD267 Help Center; it doesn't take long to access.
The local note helps when questions about bKash, Nagad, and Rocket arise; the support team usually answers in the same thread, so you don't have to explain again.
- Quick reference for Dhaka region users
- Email, chat, and phone together
- Account, login, and app questions in one
BD267 Contact channels
Sometimes there is only a small question, other times a detailed problem arises, so three separate channels are provided.
Chat
Instant talk
Direct in-app chat
Small questions, login issues, or app navigation; quick chat helps.
Phone
Direct call
+880 2 5555 2670
Use the phone for urgent matters; within Dhaka, answering calls is usually easy.
Which channel to use when
Have a screenshot? Email a one-line question? Use chat; for urgent matters, call so the BD267 Support team can triage quickly.
01 / Quick
Chat
Login, app, or general questions first choice
02 / Details
If more than two minutes of explanation is needed, this path
03 / Urgent
Phone
Call to receive instructions immediately
How users contact
Daily experiences vary; for some, the phone is better, for others, messaging is enough; the notes below show that.
Verified testimonials NOV 2026
They understand quickly once you email a screenshot.
Rashed, Dhaka
Verified testimonials NOV 2026
My login question in chat was solved in 3 minutes
Tania, Chittagong
Verified testimonials NOV 2026
Talking on the phone makes things clearer
Sumon, Narayanganj
What to do if you contact from abroad
If you are outside Bangladesh, first open the app or web chat; this saves time, later if needed send the reference number by email.
Some users earlier Help Center Take a look, then FAQ page Combine so you don't write the same question twice
- Chat can be opened from abroad
- Send screenshots on time for faster answer
- Questions about bKash, Nagad, Rocket are handled separately
BD267 Contact about common questions
Here are three questions; if you need help from abroad, these should be known well ahead of time
How to reach BD267 Support abroad?
Use the app chat or [email protected]; include country, time, and type of issue in the message for a more accurate response
What to send to BD267 Contact?
Screenshots, a brief description, and your account name help the support team understand quickly
How long does BD267 Help take?
If the chat question is short, the email may take a little longer because they verify the information
Open an account for help
If you want to access the BD267 App, first register, then log in to find help, contact information, and practical instructions in one place
Register now LoginBD267 Support, BD267 Contact, and BD267 Help all start from this page